R. Talhouk Open Lab, United Kingdom
T. Bartindale Open Lab, United Kingdom
K. Montague Open Lab, United Kingdom
S. Mesmar American University of Beirut Lebanon
C. Akik American University of Beirut Lebanon
A. Ghassani Amel Association Lebanon
M. Najem American University of Beirut Lebanon
H. Ghattas American University of Beirut Lebanon
P. Olivier Open Lab, United Kingdom
M. Balaam Open Lab, United Kingdom
The Abstract:
With 1,033,513 Syrian refugees adding a strain on the Lebanese healthcare system, innovation is key to improving access to healthcare. Our previous work identified the potential for technology to improve access to antenatal care services and increase refugee agency. Using (1) paper mock ups and a mobile based prototype, (2) process mapping, (3) focus groups and interviews and (4) key informant meetings, we explored the concept of refugee led community radio shows to deliver peer-led healthcare. We observed the influence of community radio shows on Syrian refugee health education, community dynamics and community agency in relationships between healthcare providers and refugees. Refugees were positively impacted through situating the technology within the community. We highlight issues around trust, agency, understanding, self-organization and privacy that resulted from running the shows through mock ups and a mobile based prototype. Our findings inform future work in community run radio shows.

Published in: Proceeding C&T ’17 Proceedings of the 8th International Conference on Communities and Technologies
Pages 193-202

Troyes, France — June 26 – 30, 2017
ACM New York, NY, USA ©2017
table of contents ISBN: 978-1-4503-4854-6 doi>10.1145/3083671.3083690

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